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SkyHive Technologies Inc.
Privacy Policy

Last updated: April 27, 2022

SkyHive Technologies Inc. (“SkyHive,” “we,” or “us”) values the trust that you place in us when providing us with personal data. We are committed to protecting your privacy in using our services (“Services”) and to safeguarding the privacy and security of personal data we may collect from visitors to our website (www.skyhive.ai) 

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This Privacy Policy explains how your personal data may be collected, used, disclosed, and protected in relation to your online and offline activities. It also describes the choices available to you regarding how to access, update, and correct your personal data that is collected, used, or processed by SkyHive. By registering for an account or accessing our website, you agree to the terms of this Privacy Policy and consent to the practices described by this Privacy Policy for the collection, use, or disclosure of your personal information.

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In order to help you understand our privacy practices, this Privacy Policy explains:

  1. Who we are and what we do?
  2. What personal data we collect about you
  3. How we obtain the personal data about you
  4. How we use your personal data
  5. Who we share your personal data with?
  6. How long we keep your personal data
  7. How we protect your personal data
  8. What rights you may have in relation to your personal data
  9. How we use cookies and similar technologies
  10. How you can contact us
  11. How we will update this Privacy notice

By providing your personal data to us (whether via one of our websites, by email, in person or over the phone), you agree to the collection and processing of your personal data as set out in this Privacy Policy. Further notices highlighting certain uses we wish to make of your personal data together with the ability to opt in or out of selected uses may also be provided to you when we collect personal data from you.

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In order to fully understand your rights, we encourage you to read this Privacy Policy as well as our Terms of Use (www.skyhive.ai/terms). We reserve the right at any time and without notice to change this Notice simply by posting such changes on our website. Any such change will be effective immediately upon posting. Please check this Privacy Policy from time to time for any changes.

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This Privacy Policy does not apply to, and SkyHive takes no responsibility for, any third-party websites which may be accessible through links from this website. If you follow a link to any of these third-party websites, they will have their own privacy policies and you should review those policies before you submit any personal data to such third-party websites.

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Who we are and what we do?

SkyHive is a technology company that provides Quantum Labor Analytics solutions, including Software as a Service (SaaS), Platform as a Service (PaaS), and Data as a Service (DaaS) solutions, to illuminate the reskilling journey and provide customers with a capable and future-proof workforce that closes the skills gaps with speed and efficiency, unleashing human potential for individuals, organizations, and governments.

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What personal data we collect about you

Personal data is any information relating to an identified or identifiable natural person, whether alone or in combination with other data. We may collect and process personal data throughout our business operations. Personal data we may collect, and process include:

  • Identifying information such as your first name, surname, company name, job title.
  • Contact data such as your telephone number, work email address.
  • Financial data such as payment related information, where applicable.
  • Technical and browsing data such as IP address, information collected through cookies and other tracking technologies (see our Cookies Policy)
  • Sensitive data provided to us or generated by us in the course of providing the Services, which may include sensitive personal data such as accessibility and dietary requirements.
  • Recruitment data such as your curriculum vitae and other information relevant to employment and recruitment.
  • Any other personal data relating to you that you may provide.

De-identified and Aggregated Data

We may collect, use, and share de-identified and aggregated data generated from users who interact with our website and Services. We generate this data for research and analytical purposes, for our services providing labor market analysis, and/or to improve user experience on our website.

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Aggregated data may be derived from your personal data but is not considered personal data at law as it does not directly or indirectly identify you. If we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this policy.

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How we obtain data about you

We may collect or receive your personal data in a number of different ways, including:

  • From you. Where you provide it to us directly, for example:
  1. Corresponding with us by email or via other direct interactions with us.
  2. Account registration and/or adding information to your profile.
  3. Event registration.
  4. Use of certain features of our Services, including browsing job posts and/or applying for positions; and
  5. Participation in online surveys.
  • From third-party sources. Where we receive personal information about you from a source other than you. For example:
  1. through passive collection, such as when we monitor use of, or interactions with, our websites, any marketing we may send to you, email, or other communications sent from or received by SkyHive. When you visit our website, we may automatically receive and record information on logs and databases from your browser, application, or device, including but not limited to your Internet protocol (IP) address, browser type, Internet service provider (ISP), operating system, date/time stamp, and click stream data.
  2. where we receive information about you from our clients in order to perform analysis and provide insights to those clients; or
  3. publicly available sources, including online sources- we may use publicly available sources, such as information on your LinkedIn profile, to expand and/or update our information about you and keep your personal data accurate and up to date.

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How we use your personal data

We will only use your personal data where we are permitted to do so by applicable law, and in accordance with this Privacy Policy. Some of the ways in which we may use your data include:

  • match prospective employees with employers– in order to match prospective employees with employers, we may share certain of personal data of the employee with the employer such as the name, contact information, and skillset.
  • perform research and development, including to analyze trends and create reports based on information collected from the use of our Services– we may use a variety of tools and techniques, including machine learning and data analytics, to process, understand, analyze, and report on the data collected from the use of our Services. We may also conduct research and development on personal data to develop new products and offerings or to meet the needs of those clients. Where the reports generated do not include personal data, such reports may be shared and/or published at our discretion.
  • keep you up to date on our latest Service announcements, updates, special offers, and other marketing information– you may edit your marketing preferences at any time.
  • provide our Services to you and to conduct our business– to administer and perform our services, including to carry out our obligations arising from any agreements entered between you and SkyHive.
  • facilitate the use of our website and to improve website functionality and relevance–to respond to requests for information or inquiries from visitors to our websites, to ensure that content from our websites is presented in the most effective manner for you and for your device, and to improve the design and useability of our website.
  • fulfill our legal, regulatory, or risk management obligations– to comply with our legal obligations, including contractual data processing obligations to our clients; for the prevention of fraud and/or other relevant background checks as may be required by applicable law, regulation, and directives; to enforce our legal rights, to comply with our legal or regulatory reporting obligations and/or to protect the rights of third parties.
  • update you regarding changes– to notify you about changes to our Services, your account, this Privacy Policy, or other material changes.
  • meet our legitimate business needs– we may need to transfer or process your personal data to meet legitimate business needs, such as transferring your data in the case of re-organization or merger.

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Who we share your personal data with?

SkyHive operates internationally. Any personal data that we collect or that you provide to us may be shared with and processed outside the jurisdiction in which you are based.

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We may also share your personal data with the following categories of third parties:

  • professional advisors including our financial advisors, bankers, lawyers, and auditors
  • third party service providers to whom we outsource certain functions such as auditing services and website hosting; sharing with these service providers is subject to contractual limitations on their use of personal data
  • Other third-party external advisors or experts engaged in the course of the services we provide to our clients

We may also process and/or share your personal data as we believe necessary in order to:

  • comply with legal requirements, including disclosing your personal data to government, regulatory or law enforcement agencies in connection with inquiries, proceedings, or investigations by such parties anywhere in the world or where compelled to do so.
  • transfer any information we have about you as an asset in connection with a proposed or completed merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of SkyHive or as part of a corporate reorganization or other change in corporate control.
  • enforce our contractual rights.
  • protect the Services, rights, privacy, safety, and property of you, SkyHive, or third parties.

We may transfer your personal data internationally for processing or storage. When your personal data is transferred internationally, it is subject to foreign laws that may be less privacy protecting than the laws applicable in the jurisdiction in which you are based. SkyHive undertakes to protect your personal data that is transferred internationally through the use of contractual arrangements that seek to impose rigorous privacy and data security practices. By providing us your personal data, you understand and agree to these international transfers.

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How long we keep your personal data

We will retain your personal data for as long as necessary to fulfil the purpose for which they were collected and any other permitted linked purpose. Where your personal data is no longer needed, we will securely delete or dispose of your data in accordance with applicable laws.

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How we protect your personal data

Privacy is important to SkyHive. We recognize and appreciate the importance of data security to our overall approach to the protection of personal data. We endeavor to maintain appropriate physical, technical and administrative security safeguards in accordance with the commitment to data security to our clients and with data security laws.

Information that you provide is stored on secure servers and accessed and used subject to our security policies and standards, or those agreed with our service

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providers. SkyHive holds the ISO/IEC 27001:2013 (ISO 27001) accreditation for its IT operations. ISO 27001 is an internationally recognized certification that information security is managed in line with best practices. SkyHive has also completed a SOC2 for its primary SaaS products and PaaS systems. SOC2 compliance is a security framework that deals with how companies such as SkyHive securely handle personal data in the cloud.

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SkyHive employees and contractors, as well as third party service providers we may engage that process personal data on our behalf, are also contractually obligated to respect the confidentiality of personal data.

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Information security, however, is a cooperative process. For example, where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites or online services, you are responsible for keeping this

password confidential and for complying with any other security procedures that we notify you of. We ask you not to share a password with anyone.

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What rights you may have in relation to your personal data

If you have any questions about our use of personal data, please contact us via the details provided in section 10 below. Under certain circumstances and in accordance with applicable laws, you may have the right to require us to:

  • provide you with further detail about the purposes for which we use your personal data.
  • provide you with a copy of information that we hold about you.
  • correct any inaccuracies in the personal data we hold.
  • delete any personal data that we no longer have a lawful basis to use or retain.
  • where processing is based on consent, to withdraw your consent so that we stop that particular processing.
  • object to any processing based on the legitimate interests ground unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights; and
  • restrict how we use your information whilst a complaint is being investigated.

We will take reasonable steps to ensure that your personal data remains accurate. In order to assist us with this, please let us know of any changes to the personal data that you have provided to us by contacting us at [email protected].

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If you are not satisfied with our use of your personal data or our response to any exercise of these rights, you have the right to complain to the relevant responsible authority in your jurisdiction.

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How we use cookies and similar technologies

When you visit our websites, we may send a cookie to your computer. This is a small text file stored by your computer to help improve functionality or tailor information to provide visitors with more relevant pages. For details of the cookies we use, please see our Cookies Policy, which forms part of this Privacy notice.

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How you can contact us

If you have any questions about this Privacy Notice or how we process your personal data, please contact us by sending an email to [email protected].

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How we may update this Privacy Notice

The content of our Privacy Policy, Cookies Policy, Terms of Use and other related SkyHive notices may change from time to time. We encourage you to review our website and these notices regularly to stay informed of how we are using personal data. Any changes are effective as of the date of the revised Privacy Policy.

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Solutions
Workforce StrategyJob ArchitectureLabor Market IntelligenceIntegrations
Products
SkyHive PlatformSkyHive Skill Passport™SkyHive EnterpriseSkyHive Human Capital Operating System™
Resources
All ResourcesNewsBlogsEventsVideos
Company
About UsCareersPartnersContactF.A.Q.

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